SHIPPING
Due to COVID-19 and a limited staff, fulfillment times may be delayed. Please allow up to 24 hours for your tracking information to update after shipment confirmation is received.
SHIPMENT TIME:
We do our very best to ship orders as quickly as possible. Orders received before 12:00 PM CT on Monday – Friday are normally shipped the same day. Normal shipping days are Monday – Friday only and do not include national holidays. Any orders received after 12:00 PM CT on Friday are shipped first thing Monday morning. This schedule may vary slightly during extremely busy times such as sales events and holidays.
DELIVERY TIME:
Packages shipped domestically via USPS Priority Mail are typically delivered within 2-3 business days. These times are estimated by the United States Postal Service and are not guaranteed through Cali CBD Wellness®. Shipments delivered outside the estimated delivery date are not the responsibility of Cali CBD Wellness® and will not be refunded. Estimated shipping times may vary slightly during extremely busy times such as sales events and holidays.
SHIPMENT TRACKING & INSURANCE:
USPS Priority Mail offer full tracking capabilities, which includes updates once package is shipped, reaches a shipping hub and once the item is delivered, these also include insurance of minimum of $50 in case your package is damaged. Tracking numbers will be sent to you via email or SMS as soon as your order is fulfilled.
Please allow up to 24 hours for your tracking information to update after shipment confirmation is received.
RISK OF LOSS:
All items purchased from Cali CBD Wellness® are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
If your tracking information shows that your package has been delivered but you have not received your package you will need to contact your local USPS branch to resolve the issue.
Thank you for your Business!